Friday, 26 September 2014

SEGMENTATION, TARGETING, AND POSITIONING:

According to AMA definition,A multistep, nested approach to industrial market segmentation, in which one moves from general macro criteria at the level of the organization, such as SIC code and size of the buying firm, through criteria at the level of the order or application, such as order size and urgency, to specific micro criteria at the level of the buying centre, such as risk perception and attitude toward the vendor.


Segmentation: Maybelline is adopted by L’Oreal in 1991, so it follows the STP process of L’Oreal. Maybelline segmented according to the demographic, psycho-graphic, geographic, and behavioral.


·       Geographic: Region, city, rural and semi- urban areas.
·  Demographic: Age, family size, gender, income, occupation, education, socio-economic classification (SEC).
·      Psycho-graphic: life style, personality.
·  Behavioral: occasions, benefits, user status, usage rate, loyalty status, readiness stage, attitude toward product.

Targeting: Maybelline targeted the college going girls, business women, beauticians, and women from age 25 to 40. Targeting is done in need- based segment, segment identification, segment attractiveness, segment profitability, segment positioning. There are few bases for targeting:


*    Measurable: It is done by keeping the size, purchasing power, and characteristics in mind.
*    Substantial: The segments are large and profitable enough to serve. A segment should be homogeneous worth going after with a tailored marketing programme.
*    Accessible: The segment can be effectively reached and served.
*    Differentiable: The segments are conceptually distinguishable and respond differently to different marketing- mix elements and programs.
*    Actionable: Effective programs can be formulated for attracting and serving the segments.


Positioning:  A product's position is the way the product is defined by consumers on important attributes. The place the product occupies in consumers' minds relative to competing products.


Positioning Strategies:

*    Product attributes (Long lasting lip balm.)
*     Benefits (Moisturize the lips)
*    Usage occasion (Daily use)
*    Activities (give decent color)
*    Personalities (celebrities)
*    Origin (place of origin or manufacturing)
*    Competitors (against or away)
*    Product class

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